This Cookie Policy explains how Spydra Technologies Pvt Ltd uses cookies and similar tracking technologies when you visit trusec.io or use the TruSec platform. By continuing to use our website, you consent to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function properly, improve user experience, and provide reporting information to site operators. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining on your device for a set period).

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies  Required

These cookies are essential for the TruSec platform to function. They enable core features such as authentication, session management, and security controls. They cannot be disabled without affecting platform functionality.

• Session authentication tokens
• CSRF protection tokens
• Load balancing and routing cookies

2.2 Functional Cookies  Optional

These cookies remember your preferences and settings to provide a more personalized experience.

• Language and display preferences
• Conversation context and history settings
• UI customization options

2.3 Analytics Cookies  Optional

We use analytics cookies to understand how users interact with TruSec — which features are used most, how queries are structured, and where users encounter friction. This data helps us improve the platform. Analytics data is aggregated and anonymized where possible.

• Page visit counts and navigation paths
• Feature engagement metrics
• Error and performance monitoring

2.4 Third-Party Cookies

Some third-party services integrated with TruSec (such as analytics providers or threat intelligence data partners) may set their own cookies. These are governed by the respective third-party's cookie policy. We do not control third-party cookies.

3. What We Do Not Do

Spydra Technologies Pvt Ltd does not sell cookie data to advertisers or use cookies for behavioural advertising. We do not use cookies to track you across third-party websites unrelated to TruSec.

4. Managing Cookies

You can control cookie behavior through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will impair platform functionality. For analytics and functional cookies, you may opt out via our cookie preference center (available via the cookie banner on our website).

For guidance on managing cookies in your browser, visit your browser's help documentation. Common browsers include Chrome, Firefox, Safari, and Edge — each provides settings under Privacy or Security to manage cookies.

5. Cookie Retention

Session cookies expire when you close your browser. Persistent cookies have varying retention periods — typically between 30 days and 2 years — depending on their purpose. Analytics cookies are retained for up to 13 months before being refreshed or deleted.

6. Updates to This Policy

We may update this Cookie Policy periodically. We will notify you of material changes via a notice on our website or via email. The effective date at the top of this policy indicates when it was last revised.

7. Contact

For questions about our use of cookies, please contact: support@trusec.io